This article outlines the concept of the TruMESSAGING Dashboard section and describes its main parts. Knowing how to use this section properly will help you successfully deal with the weak points and significantly improve your performance. Before diving into this, you might want to check the article Getting Started With TruMESSAGING.

The Email Campaigns Overview bar chart contains statistics on how many emails were sent, delivered, opened, clicked, complained, unsubscribed, hard bounced and soft bounced. This statistics concerns all email campaigns: blasts, automations, and autoresponders. The SMS Campaigns Overview bar chart contains statistics on how many SMS campaigns were sent, delivered, clicked, hard bounced and soft bounced.

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The Contacts Trend & Quality graph shows the total number of your contacts, the number of active and unsubscribed ones, and how many of them have a mobile number. Each value is clickable and redirects you to the Contacts section.

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An email blast is an email that is sent to a wide group of recipients at a time.

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An autoresponder is an email that is sent upon a trigger in response to an external event, such as contact birthday, new blog post being published or order shipped.

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An automation is an automated sequence of emails sent to specified customers in accordance with a predefined flow.

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The Top Countries list represents the countries whose blast recipients have the highest open rate in descending order of this metrics. The Top Cities list represents the cities whose blast recipients have the highest open rate in descending order of this metrics.

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The Subscription Package bar chart shows how many emails and SMS you have left for the current day and month. Purchasing an extended version of the product will allow you to maintain more contacts and send more emails. Monthly Emails Limit is calculated by multiplying the current number of contacts by 5 (Free Package), 10 (Lite) and 12 (Pro). Daily Emails Limit is calculated by multiplying the current number of contacts (Free Package - maximum 500, Lite and Pro - unlimited) by 1.1.

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