If you want to make your intents more efficient, use topics. Topics comprise a group of words or phrases that should be treated similarly. Let's create a topic related to pricing.

1. Go to Chatbots section and select a chatbot to create a topic for.

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2. Select Topics tab.

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3. Click Add Topic.

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4. Enter the name for the topic.

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5. Enter the words associated with the topic that should be processed similarly.

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6. The system will suggest synonyms for what you have already typed. Click on the word to add it to your list. You can add them all at once by clicking Add All. You can also refresh the list by clicking Recommend.

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7. Check These Values Are Interchangeable if you want TruCHAT's AI to treat these words as synonyms. Otherwise they will be treated as part of an associated list of terms.

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8. Click Save.

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9. Your topic appeared in the topic list.

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Your topic is ready and your chatbot is now smarter than ever! Continue creating various topics to train your chatbot, and it will be able to satisfy all the customers' needs. See you in the next article!